Feel free to connect with us during our business hours, Monday to Friday from 9 am to 5 pm. We aim to respond to all messages within 48 hours or sooner. If your inquiry is for an existing order, please include the order reference in your message.

Please be aware that we don't operate on weekends or evenings, but rest assured, we'll get back to you on the next business day.

You can reach us via email at sales@happyhouseplants.co.uk

If you've reached out to us and suspect your message might be lost in the mysterious depths of our spam folder, please pick up the phone and give us a call. To ensure our responses land in your inbox, consider adding sales@happyhouseplants.co.uk to your contacts.

For a chat, call us at 07732 702 881.

Just a quick heads-up: Monday mornings are our superhero cape-changing time as we gear up for the week. For the smoothest connection, please give us a call during the rest of the week. We look forward to hearing from you when our coffee has kicked in and our Monday blues bid farewell! 💚

Our nursery is located at Happy Houseplants Ltd, Berwick Farm, Ongar CM5 9PY. Please note that we don't sell directly from this address.

For press or influencer inquiries, drop us a line at sales@happyhouseplants.co.uk. Each collaboration is unique, and we're dedicated to tailoring our approach to align with your brand and values. Excited about the potential for collaboration? Reach out, and let's create something fantastic together!

If you're seeking an order status update, our shipping times are typically 7-10 working days, although it's often quicker. Please note that working days are Monday to Friday, excluding weekends. Tracking information is automatically sent to your email, and more details about shipping can be found here. We don't include payment details in our packaging.